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- Customers of Canada’s major telecom providers report surprise price hikes within fixed-term contracts, citing complex language that allows for mid-term increases.
- Many describe lengthy customer service calls to resolve billing issues, with some feeling misled about “guaranteed” prices.
- The CRTC and political leaders are considering regulatory changes to prevent future hidden charges and protect consumers.
Frustration Grows as Rogers, Bell, and Telus Customers Face Unexpected Price Hikes During Contracts
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